Who is HOPE NOW?
HOPE NOW is a non-profit effort between counselors, mortgage companies, investors, regulators and other mortgage market participants to support home preservation activities. The alliance was encouraged in 2017 by The Department of the Treasury and the US Department of Housing and Urban Development to bring together diverse stakeholders to address housing challenges in local markets and create collaborations to solve problems. Supporting members work towards creating a unified, coordinated plan to assist struggling homeowners. Impacts to homeowners could include, economic hardships, natural disasters or other situations where circumstances are out of the homeowner’s control. The delivery models could be coordinated letter campaigns, outreach events or tailored activities with exclusive partners. The HOPE NOW supporting membership represents a commitment to improving the customer experience and industry excellence. The HOPE NOW model has achieved trust and support through sharing best practices, collaborating with regulators and integration with non-profit partners. Hope Now is a key player when mortgage servicers are looking to connect locally with distressed families. The Hope Now platform is dedicated to connecting families with resources. Review our website for upcoming consumer assistance events or attend one of our signature conferences. To sponsor Hope Now activities or join the coalition of partners, contact Eric Selk, Eric.Selk@hopenow.com