The contact information on this chart provides you with the point of entry to reach out to your servicer and to start the communication process. When discussing a workout option, you will be asked for the following information:

• Name
• Address
• Telephone number
• Email Address
• Servicer's Name
• Loan Number
• Current Income and Expenses
• Reason for Default
• Is the loan in bankruptcy? (if yes, you will need to provide the names, location, case number, and attorney).
• Is the propery owner occupied?